Announcement
Thank you for your concern about me and my family in these trying times. My family is in Ukraine and doing fine, taking into account the circumstances. I’m in the UK, so working as usual, and helping from here however I can.
If you want to try calligraphy but don't know where to start, have a look at my blog post following this link http://lettersfromthereandback.com/?p=223
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Reviews
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Michelle on 20 Apr, 2024
5 out of 5 starsAmazing from beginning to end! Great communication so detailed and the final product better than I could have ever imagined it. Thank u so much for ur beautiful dedication to ur craft it’s amazing ❤️
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ReDogg on 30 Mar, 2024
5 out of 5 starsI have yet to open it (saving it for an upcoming anniversary), but hte envelope, seal, and pics sent before hand look fantastic. I'm looking forward to gifting this!
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Sarah on 01 Feb, 2024
5 out of 5 starsOlga is wonderful and she makes beautiful letters! I ordered some love letters for my wedding day and she kept them separate so I didn’t see what my groom wrote me. Very satisfied!
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sjohnson261 on 20 Jan, 2024
5 out of 5 starsOlga is a pleasure to work with. Her product is high quality and I would highly recommend!
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James on 10 Sep, 2023
5 out of 5 starsUnbelievable service end to end, and the most amazing product
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Laura on 24 Aug, 2023
5 out of 5 starsBeautiful! Top quality & detail. Extremely happy with my purchase & so was the recipient!
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Kevin on 27 Jul, 2023
5 out of 5 starsExceptional service and quality product. Olga was amazing throughout and very highly recommended.
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K on 14 Jul, 2023
5 out of 5 starsGreat communication and quality of work. Great turn around. 5 stars.
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Meghan on 16 Feb, 2023
5 out of 5 starsGreat communication and exactly what I wanted! Highly recommend!
About InkyLetter
Custom calligraphy and original artwork for letters and home decor
Shop members
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Olga Kovalenko
Owner, Maker, Designer
I'm a professional writer and calligrapher, born in Ukraine and now based in London, UK. I enjoy old-fashioned means of communication, handmade paper and high-quality stationery.
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More information
Frequently asked questions
How long does it take to process an order?
It usually takes me around 5 days to write one page of A4 format in calligraphy, while an A3 sheet would require 5-8 days. The turnaround time can increase due to pending orders.
Please write the desired date you wish to receive your purchase on when you place your order, and I will let you know if I can manage by that date or will need to do it as a rush order.
Processing time also depends on our communication - how responsive you are to messages and how fast you send me your text.
Can I speed up the process?
Yes, rush orders are OK at a 50% surcharge. The turnaround time for rush orders is 2-7 days depending on the size of the order.
Same day or next day rush order is possible depending on the size of text at a 100% surcharge.
You can upgrade your shipping to an express to speed up the delivery, as well.
Send me a message before placing your order and I will change the price for you accordingly.
How long does it take to ship an item?
It usually takes 3-5 days to deliver an order within the UK and up to 2 weeks to overseas. This is the timeframe recommended by Royal Mail and Global Mail that I use for national and international deliveries that doesn't guarantee the item will be delivered without a delay if there is a problem at the customs or due to seasonal holidays delay. As a rule, national shipments are delivered on time.
Please note that before and during Christmas holidays shipping time gets longer.
Could you write a letter for me?
Yes, I can write the text you wish to be calligraphed, as well. There is a special listing for it called Personal Scribe. After you place your order, please send me details of your story in a message.
Can I pay after the product is made?
Unfortunately not. I start working on your order after it has been placed. But I can make a quick sample for you free of charge, if you need one.
Can you rewrite the piece?
Once the item was decided upon and is in the process of being created, I cannot change it. If I made a mistake, though, I would be happy to rewrite the text.
Can I upgrade shipping cost to express?
Yes, feel free to request an upgrade before placing your order or choose an Expedient Delivery upgrade at the check out.
I don't like the work you've done. Can you refund me or rewrite it?
I am very sorry that my work wasn't up to your expectations. I usually send photos of the finished piece before shipping, so I don't issue a refund if the work has been already shipped. However if you are not happy with some element of my work and it is due to my fault, and the item hasn't been shipped yet, I will gladly try to change it.
If there was no my fault in the reason why you dislike the finished piece, I cannot refund you, unfortunately.
If you are only thinking of ordering calligraphy from me, and if you wish to stay on the safe side and take an active part in designing a layout, I can include a draft stage into our work at a 50% surcharge: before working on the final version, I will send you a draft for confirmation.
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